Air compressor service personnel, should the service charge

A few days ago, checking the company (the other side of the customer Xiamen GeLinKeEr compressor co. , LTD. ) Screw air compressor. Arrived at the customer site inspection machine running situation, and return to the last maintenance. When communicate with on-site customer, customer complain we overcharged the last time maintenance labor, machine maintenance and repair also said other home all don't accept labor and transportation. Here, I think our price, our company has created a high quality after-sales service, for customers in the equipment.

I think we should communicate with the customer and communication about the charge and the necessity of labor between the company and the customer long-term operation of a stimulus. No charge if we technical personnel become the norm, namely service personnel technical value to me, if you charge maintenance accessories profit to survive alone, also don't respect to our own work achievement.

there are some customers to push down on the grounds of labor and transportation high maintenance costs. Some customers is not to compare prices online. Sometimes we repair charge some a few glitches labor, said the family repair of air compressor all customers not to collect fees, don't come next time. For such don't know how to respect other people's bad customer, nothing worth to maintenance and service attitude.

in the end, we do service should change ideas. Should the detect cost, repair, accessories fee charged separately. So just reflect our service staff is to rely on technology to dinner. Eat not on his face.

the article source: GeLinKeEr energy-saving air compressor